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Withdrawal notice

Information on the consumer right of withdrawal (Widerrufsbelehrung).

Right of withdrawal

You can withdraw from the contract within 14 days without giving a reason. The period begins on the day the contract is concluded.

To exercise the right of withdrawal, send us a clear statement (for example by email) before the deadline expires.

Exception: digital content

For digital content supplied with immediate performance, the right of withdrawal ceases if you have expressly consented to immediate performance and acknowledged that you lose your right of withdrawal (§ 356 (5) BGB).

This is why we ask for your express consent before completing a purchase.

Model withdrawal statement

If you withdraw, you may use the following statement (it is not compulsory):

— Addressee: [name and address of the operator]. I hereby confirm that I withdraw from the contract for the purchase of the following digital content: [product name]. Ordered on: [date]. Name of consumer: [name]. Address: [address]. Date: [date]. Signature (only for written notice): [signature].

Consequences of withdrawal

In the event of a valid withdrawal, we refund all payments received using the same payment method within 14 days of receiving your statement.

Last updated: 29 September 2026